Handling and Shipping
How it works

We will send out the parcel for delivery after we receive proof of payment via email or sms.

Allow us 1-2 business days for handling, packing the parcel for delivery.

For delivery via courier, buyer will receive tracking no. via email/sms.

Postage method

West Malaysia - Pos Laju (expect 2-3 working days to arrive)

East Malaysia - Pos Laju (expect 2-5 working days to arrive)

Singapore - Personal travel to SG. COD subject to 50% payment. Contact us for more info

Indonesia (Jakarta) - Contact us for more info

Brunei, Thailand - Please contact us for more info

COD (Cash on Delivery) - Not available

Postage charges

West Malaysia - FREE

East Malaysia - RM 8 - 20

Singapore - Contact us for more info

Brunei, Thailand, Indonesia - Contact us for more info

All depends on goods size and weight.

Custom Duty

Dokumart does not responsible for any custom duty imposed by your country's custom department.

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Questions? Don't be shy! Click HERE to contact us. We welcome questions. 

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ask [at] dokumart [dot] com